HELP!!! Can't get all my plug-ins back!

Hi Bluzkat! I have a general VST Storage folder, and had each of the versions of Kontakt in a separate subfolder. I've never seen a need to separate my plug-ins into 32 or 64 folders, because most of them are either one or the other. I've been moving the Kontakt .dll files in and out to experiment, it hasn't seemed to matter. In fact, I installed the 32-bit outside my folder (to only have the 64-bit available), and still couldn't get the 64-bit to be recognized. When I moved the 32-bit into the folder, and it is after the 64-bit in the structure, then I get to use the 32-bit. I'm pretty frustrated with it. I've had other questions about Kontakt in the past (first one is, "Why do I need a not-included player to use a virtual instrument I purchased from you?), and when trying to get support for an operation question, was told they don't support the free player (which I shouldn't need to use, something should have been included in the virtual instrument), so I've got to monkey around with two complicated installs (studio computer is not on the web) because they can't decide how customer service works. I love the drums, but I'm ready to walk away if this doesn't clear up soon. For all I know, I've always been working in 32-bit. I've had them about a year and a half, and never realized that might be the case.

out of interest, where is this one folder, in 'Program Files' or 'Program Files (x86)'. We can only suggest you install it like we have advised, and it works for many people, so much that I've never come across your issue before. We know not both Kontakt 32 and kontakt 64 will not show as a plugin at the same time, and that is why we advised to query the 64 plugs folder last in the Preferences section. i can only suggest you try to reinstall, and install the 32 kontakt plug in the Program Files (86)/Common Files/VST .....and the 64 kontakt plug in Program Files /Common Files/VST. Perhaps even download Kontakt again, but give this installation method a try.

Hi Barksy! As suggested, I created VST Plugins folders in each of \Program Files and \Program Files (x86). I separated my plug-ins into the correct folders, and reinstalled Kontakt, using the generic (installer suggested) folder for the program, and pointing the two VST pieces to the correct folder (32 or 64), in the Instruments subfolder I created. I then set up Reaper to use both folders, with the 32-bit folder reading first in the list, then the 64-bit folder. Upon starting Reaper, I Clear Cache and Re-Scanned, then tried to load my RPP. Again, it came up that it couldn't find Kontakt. I went ahead and removed the 64-bit files from the Instruments sub-folder, Clear Cache and Re-Scan again, and then loaded the RPP, and it found and used the 32-bit version. I'm actually in contact with a guy at NI, and have gone through these steps with him. He seems puzzled, too. For some reason, the scan is apparently seeing the 32-bit version, but if it then sees the 64-bit version, it apparently 'replaces' the 32-bit version, as it should, but then won't recognize the 64-bit version. If it never sees the 64-bit version, it leaves the 32-bit version alone. Yes, I double checked that I am running 64-bit Reaper, and have checked the .dll files to verify 32 and 64-bit files. I should also mention that the Kontakt stand-alone will not start, either.

Did you run Kontakt in standalone mode before trying to use the plugin (NI recommended)? Can you open the 64 bit Kontakt in standalone mode? :cool:

As the Kontakt standalone crashes you should go back to your NI contact with the details of the error. Looking up the error will probably not be of any use.