CD-Recordable.com saga continues...

So I sent back my CD-Recordable.com order and labeled it "Attn: Returns" just like they say on the web page. I also included a letter with the returned disks stating what the problem was (defective disks) and specifically stated that I wanted a REFUND. Today I receive an email from CD-Recordable telling me that my replacement shipment is on the way. I wonder what part of REFUND they don't understand? So now I have had to initiate the dispute procedure with my credit card company. For those of you that haven't had any problems with CD-Recordable.com, congratulations! For those of you thinking about ordering from them, there are plenty of other options and I urge you to consider one of them.

I don't know how it it in the US, but here in Germany you can't decide whether you want your money back or a replacement. It's the vendor who decides.

I don't know what alternatives you mean... The disks that I received from CD-RECORDABLE have yet to let me down (RE: no failures yet) AND they happily burn at 2X on my Pioneer DVR-A04. Others have let me down - Princo generics come to mind. As for the alternative options, I urge people to try the CD-RECORDABLE disks - if your experiences are anything like mine, you'll love them. I am not affiliated with CD-RECORDABLES in any way (except for being a happy customer). With the level of quality that I see in the disks that I received from them, I question all the posts that say, "Awh, those disks are crap..." Maybe something in your setup, or your system - or even a competitor trying to trash the company. However, I am not questioning the honesty of people who are having genuine problems with burning - it can be rather frustrating (and expensive) to get things to work correctly. I am very price sensitive - the 20 Princos that I bought cost me $37.80 plus $9 S&H plus another $7.50 to send them back. Not what I would call a bargain. I was gun-shy when I bought my CD-REC disks. The luck (?) that I am having with them is slowly bringing me back to normalcy.

No problems here... 

About labels... 

For anyone wondering, they don't accept returns for discs that have had labels put on them. I think this is pretty standard policy everywhere. I always label mine but I play the DVD back in it's entirety after burning just to make sure before I do so. Better safe than sorry. :)

Incidentally, what labels DO you use?

See above :D

Never let it be said I didn't report a problem when I had one. I'm not into "playing favorites". I just had my first failed burn. Now, the strange thing is, it seemed to burn just fine with no problems. The other strange thing is that it doesn't seem to be so much a problem with the media as perhaps a problem that occured during the burn process. The reason I think this is because I can actually get the disc to play sometimes. The problem is when I first put it in the player, it does not always recognize it and I get the familar Sony "C:13:00 The disc is dirty" error. The player WOULD recognize the disc sometimes. When it did, all functionality was completely normal. No strange anomalies in any of the menus or chapter navigation or overall playback. I tried it a number of times and it would recognize the disc about 1 out of 5 times of inserting it into the player. I burned another one and have not had any problems with it at all! I just wanted to let everyone that I did end up with my first "failed" burn. The media had no indication of any marks or uneveness in the dye. It looked perfectly fine. With the fact that I have ZERO trouble playing the disc when the player recognizes it, I can't help but think something went wrong when writing the "lead-in". If there was a defect on the disc, I can't imagine ever being able to read past it at all yet this one will from time to time and play normally as long as it's detected as a DVD disc and loaded up by the player. Even if this was a defective disc, it is the first out of about 20. That would mean out of a pack of 50, one could expect 2-3 bad discs. I did the math and let's say that there are actually double that! SIX bad out of 50... that would make my overall price per disc $2.15 instead of the $1.89. I'll still take $2.15 over the $5 and up the others cost. :)

Trilight, Here, here... I personally have had no problems with these discs - zero defects. But following through on all the posts I've seen from Commander XJL, I have to believe your comments are falling on deaf ears. I personally would have sent my recorder back if I'd had as many problems as he has. Being stuck with a drive that fails on virtually every low-end disc is like buying a car and finding out it only works with high octane fuel. Ot doesn't mean "regular" gas sucks. It only means it sucks for you. Oh well...