help, please!

Whenever I open PTLE 6.7 i get the error message... 'can not find hardware.' I am on a Dell Dimension 8250 with a Pent 4 512 memory 100 gig hd windows XP I'm so frustrated. I haven't been able to use this expensive toy, ever. I feel like I should have just bought a mac with Garage Band. Has anyone experienced this and gotten past it? I have 6 USB ports and my ipod and card reader work fine on them. However, I did have a dig camera and got the same type of error trying to load images. Something may be amiss there. Any help from you vets would be so appreciated. Thank you.

mBox I assume? Windows SP2? That may be the problem. You need to post details of your system.

Sorry about that. Here are my hopefully more complete specs: Using PTLE 6.7 with an Mbox i get the following error message when opening software ... 'can not find hardware.' I am on a Dell Dimension 8250 with a Pent 4 512 memory 100 gig hd windows XP SP1 6 usb ports Thanks.

Does the USB light ( or any lights) on the mBox light up?

Yes, all the lights are on.

Have you tried a Repair Installation in Add/Remove programs?

Yes, I've updated the firmware, i've checked the bios to make sure usb is enabled, the device manager shows the mbox (firmware upgrade mode)... The mbox worked once and then I uninstalled it (some time ago) and have not been able to use it since. Other usb stuff works, my ipod and a card reader. However, I do have a digital camera that brings up the same error 'cannot find hardware.' I'm interested in Madcows advice to "delete all the USB root hubs etc. in device manager and let Windowz reinstall them." But, I'm scared of doing this. Don't want to screw things up even more. Is this a big deal, to delete the usb root hubs and reinstall. I don't know much about this. I guess i can go to the microsoft site. Thanks for all the help. ellen